13.7.20 - CORONAVIRUS UPDATE
AS WE TRY TO GET BACK TO NORMAL OPERATING PROCEDURES PLEASE NOTE THE FOLLOWING:
Web orders – PROVIDED ITEMS ARE IN STOCK ORDERS SHOULD BE DESPATCHED WITHIN 5 WORKING DAYS EITHER ON OUR OWN TRANSPORT OR BY CARRIER.
Trade counter – OUR TRADE COUNTER WILL BE OPEN MONDAY TO FRIDAY. INITIALLY FROM 10am TO 2pm SUBJECT TO ACCESS RESTRICTIONS THAT WILL BE DISPLAYED AT THE DOOR. WE ARE ONLY OPEN TO PROCESS SPECIFIC REQUIREMENTS. BROWSING WILL NOT BE PERMITTED. PLEASE READ & FOLLOW ANY INSTRUCTIONS DISPLAYED.
“Click & Collect” – IF IT IS POSSIBLE FOR CUSTOMERS TO COLLECT THE PREFERRED PROCEDURE IS FOR US TO RECEIVE ORDER BY TELEPHONE, WHEN PAYMENT CAN BE TAKEN REMOTELY, AND A MUTUALLY CONVENIENT TIME TO COLELCT THE GOODS CAN BE ARRANGED.
ALL THE ABOVE ARE SUBJECT TO CHANGE AT SHORT NOTICE. FOR LATEST INFORMATION PLEASE TELEPHONE THE OFFICE ON 01736 755766. Thank you for your understanding.
NOTICE: WE ARE STILL CURRENTLY UNABLE TO SUPPLY ANY PPE. WE ALSO RESERVE THE RIGHT TO SUBSTITUTE ITEMS THAT ARE OUT OF STOCK WITH A SIMILAR ITEM. OUR LORRIES WILL CONTINUE TO OPERATE FOR AS LONG AS POSSIBLE. WHERE WE NEED TO USE COURIERS, BOTH IN THE WEST COUNTRY AND THE REST OF THE UK WE CANNOT GUARANTEE ANY DELIVERY TIMES. ANY ORDERS THAT WE CANNOT FULFILLED WILL BE REFUNDED IN FULL.
Orders placed by telephone or website can be collected from our Trade Counter.
BHGS Hayle (formerly JFC Monro) has been supplying the horticulture and amenity sectors in the west country for many decades, and is the first name local growers and grounds men turn to. Our new fleet of yellow lorries is becoming as well known as our previous blue ones. And now, thanks to a network of tried and trusted couriers, that reputation is expanding up and down the length of mainland Britain. Whatever you need to propagate or grow on your plant, protect or cure from pests and diseases, maintain or improve your amenity, BHGS Hayle will help you.